Pin Up KYC and AML Policies
Pin Up is committed to maintaining the highest standards of integrity, security, and regulatory compliance through KYC and AML policies. They are essential for user protection and law enforcement at Pin Up gaming platform. They outline procedures for client verification and are needed to prevent possible financial crimes.
Money Laundering and AML Policy
Money laundering is making illegal money look legal by hiding its source or changing its appearance to avoid detection. It is prohibited on the Pin Up platform. As a result, the company has a strict AML Policy.
Anti-money laundering (AML) refers to legal measures that mandate institutions and regulated entities to prevent, detect and report suspicious financial activities. Employees in remote gaming must be notified about any signs of money laundering or terrorist financing. They must provide evidence of risk assessments, customer checks, and monitoring to ensure compliance.
Main Principles
The AML Policy is structured on principles and practices that include:
- Developing appropriate systems and controls to meet legal requirements;
- Assessing AML risks annually and using flexible, effective approach;
- Regularly evaluating and maintaining necessary transaction records;
- Providing training for employees;
- Supporting the nominated AML officer with necessary resources for independent operation.
Know Your Customer (KYC)
By accepting the KYC Terms, the user grants permission for necessary checks, including those mandated by third parties or regulatory bodies, to confirm identity and contact information. Clients must promptly update personal details by contacting customer support in case of any changes. During the verifications, withdrawal of funds may be restricted.
Providing false, inaccurate, or incomplete information that does not match the player’s ID may lead to immediate termination of the account and a ban from using the services, along with other actions deemed necessary. Failure to confirm legal age may result in:
- Account closure;
- Void of all transactions and refunds;
- Forfeiture of winnings;
- Return of all withdrawn funds.
Verification Process
The company verifies users under the following circumstances:
- Suspected fraud or other criminal activities (including money laundering);
- Violation of platform’s T&C;
- Concerns regarding document authenticity, and in other cases.
During the verification process, users are asked to provide their full name, date of birth, citizenship, address, and so on. To confirm these details, the required documents are a passport/ID card and proof of current residence. Extra documents may be another form of national ID, photos with an open passport, and a photo of the bank card. Clients may also be required to submit payslips, bank statements, trust deeds, and other financial data.
Documents may be rejected for reasons like mismatched names/addresses, eligibility, or unacceptable content. The Company will then act as per its policies and legal requirements based on the provided information.
KYC Policy Violations
All the customers of the platform are subject to a due diligence process and record keeping. Therefore, it is unacceptable to:
- Make an anonymous account using false data. Accounts must not be anonymous or under false names. If identity cannot be verified, the account will be closed, winnings voided, and deposits returned or withheld;
- Make multiple accounts. Many users wish to have multiple accounts to maximize winnings or for other reasons. According to the platform’s policy, it is unacceptable. In such cases, the company may cancel extra profiles, winnings, and return deposits accordingly.
The Company retains the right to reject client applications or cease services without explanation in case of KYC policy violations.
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